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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 15387
  • Updated Date : 2023/01/23 15:57
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[J-GATE3.0] What is the destination IP address for TradeGuard?

What is the destination IP address for TradeGuard? 
Category : 

Answer

Please confirm IP address on arrowface. 
 
[Procedure to confirm destination IP address for TradeGuard]
1. Log in to arrowface.
2. Contract&Config > arrownet > Router
3. Enter the relevant arrownet circuit ID in [arrownet Line ID]
4. Hit [Search]
5. Refer to [Address Info.] for the relevant circuit. 

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