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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 15391
  • Updated Date : 2023/01/23 15:57
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[J-GATE3.0]Who will get the information of BO5 (Order reception and result notice) if the user implements the Mass Cancel (cancel all of the orders) on TradeGuard?

Who will get the information of BO5(Order reception and result notice) if the user implements the Mass Cancel (cancel all of the orders) on TradeGuard?
Category : 

Answer

BO5 (Order reception and result notice) regarding the canceled order will be disseminated to a sponsoring sub-participant and the sub-participant whose orders mass cancelled.
It is the same as dissemination target of BO5(Order reception and result notice) when ordering/ canceling from API. 

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