JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
  • No : 5677
  • Updated Date : 2018/10/22 09:00
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Can we send re-send request to ITCH from any address?

Can we resend request to ITCH from any address within user LAN segment (/24)?
Category : 

Answer

It is possible. Please confirm the current status and assign an IP address. Please refer to 6.3.1. IP Address Assignment (LAN) of "arrownet version2.0 Guideline for NW Connection (JPX)" posted on System Documents Site for more details.

[System Documents Site]
URL:https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

- arrownet v2 Guideline for NW Connection(JPX)

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