JPX Market Innovation & Research / Japan Exchange Group
- Application & System Support > Application FAQ > arrownet Configuration > Can we send re-send request to ITCH from any address?
Application & System Support
Contacts for JPX Service Desk
Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Log In
Can we send re-send request to ITCH from any address?
Can we resend request to ITCH from any address within user LAN segment (/24)?
Answer
It is possible. Please confirm the current status and assign an IP address. Please refer to 6.3.1. IP Address Assignment (LAN) of "arrownet Guideline for NW Connection (JPX)" posted on System Documents Site for more details.
[System Documents Site]
- arrownet Guideline for NW Connection (JPX)
*Log in with your Target JPX Site ID or arrowface ID.
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents
*Log in with a dedicated ID (existing ID).
URL: https://faqsd.jpx.co.jp/end_user_login?site_domain=en_system_documents&id=2084&redirect_controller=faq&redirect_action=show
[System Documents Site]
- arrownet Guideline for NW Connection (JPX)
*Log in with your Target JPX Site ID or arrowface ID.
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents
*Log in with a dedicated ID (existing ID).
URL: https://faqsd.jpx.co.jp/end_user_login?site_domain=en_system_documents&id=2084&redirect_controller=faq&redirect_action=show