JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 768
  • Updated Date : 2020/10/26 09:00
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Is it possible to have a Redundant Configuration with 3 locations which is AP2-AP3-AP4 (3 lines)? I'd like to know it for each service provider (JPX, JASDEC, TFX, TOCOM).

Is it possible to have a Redundant Configuration with 3 locations which is AP2-AP3-AP4 (3 lines)? I'd like to know it for each service provider (JPX, JASDEC, TFX, TOCOM).
Category : 

Answer

Only JPX SP is available.
For the detail of composition, please refer to "arrownet v2 Guideline for NW Connection (Common)".

As for the redundant methods (selectable AP) which differs per service provider (SP), please refer to "[arrownet]arrownet v2 Guideline for NW Connection" for individual SP.

Guideline is posted on the following System Documents Site.

[Common]
URL: https://faqsd.jpx.co.jp/faq/show/2086?site_domain=en_system_documents

[JPX]
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

[JASDEC] *Japanese version only
URL: https://faqsd.jpx.co.jp/faq/show/2057?site_domain=jp_system_documents

[TFX]
URL: https://faqsd.jpx.co.jp/faq/show/4417?site_domain=en_system_documents

[TOCOM]
URL: https://faqsd.jpx.co.jp/faq/show/3625?site_domain=en_system_documents

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