Which application form should I submit if I want to remove Virtual Servers for ToSTNeT?
Please submit an Application for Removal of ToSTNeT Virtual Server from ToSTNeT Virtual Server List on arrowface.*Please refer to "arrowface Operation Manual... Show Details
Is it possible to share a router/L3SW for JASDEC and other SPs?
No, JASDEC does not allow users to share such devices with other SPs.For further information, please see the System Documents Site shown below. (Japanese ver... Show Details
Is it possible to share an arrownet Line with multiple users?
It's possible a system vendor makes a contract for an arrownet Line and provides it to several trading participants. That's called system sharing, and it's f... Show Details
We want to change our contacts number and mail address because there was our personnel change.
It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details
Is there any requirement of minimum usage period for arrownet line? Is there a penalty fee?
The minimum usage period is one year.If cancelled before minimum usage period, the penalty fee will be imposed. Show Details
What is the application procedure when company name is changed, company merged, company split?
Please submit "Request for Change of Company Name" via the arrowface portal when the company name is changed or the company itself has been merged or divided... Show Details
How do we create Target ID to see the invoices of arrownet and JPX Co-location?
Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details
Is it possible to view other billing information such as invoice for Test Service or trading part...
No, the Target ID is able to see the invoices of arrownet and JPX Co-location only. Show Details
To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...
[JPX]In order to reduce the risks of AP failure, redundant configuration connecting to either AP2, AP3, or AP4 is recommended.Multicast transmission is not r... Show Details
How to apply for Express Service for arrownet v2 Intra-building - Cross Connection?
Users are requested to submit an application on arrowface portal. Proceed to [Contract&Config] > [Co-Lo] > [Patch Panel List] and select "arrownet v2 O... Show Details
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