How do we create Target ID to see the invoices of arrownet and JPX Co-location?

Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details

Why there is only a part of billing information of arrownet on Target?

It is because of the reason that the billing information is divided into more than one. If you have any question about integration of invoice, please contact... Show Details

Is it possible to issue the invoice separately for Monthly Cost and Contruction Fee(NRC/one-time ...

Contruction Fee(NRC/one-time cost) is published on the same invoice for arrownet usage fee(The bill is itemized).It is impossible to issue the invoice for Co... Show Details

How can we find invoice for arrownet/JPX Co-Location? (Target)

You can find invoices by login to Target, using Target ID for viewing invoices. In case you don't have Target ID for viewing invoices, you can apply for a ne... Show Details

How can I change the company name, department name, contact person, and other information on an i...

Please submit an application for change of billing information from arrowface.For details on how to use arrowface, please refer to "arrowface Operation Manua... Show Details

Is there any problem to issue a Target account to see invoices for the employee who works abroad ...

Although Target User ID is issued to your company who contracts with us, the usage (how to manage the accounts) is dependent on each company.Creating account... Show Details

Will reminder be sent when arrownet invoice/JPX Co-Location invoice are uploaded on Target?

By setting, the e-mail will be sent when invoices are uploaded to the address which is registered on Target ID for invoices.Below is how to set.1. Log into T... Show Details

Is the arrownet line fee for the first month charged at a per diem fee?

For arrownet Basic fee (Physical line) and Co-location external connection line fee, it will occur from 1st the month following the day of the line opening d... Show Details

How long does it take to get arrownet line services ready after submitting the application? Are ...

It takes the following days as below depends on application contents after finalization of an application form on arrowface. In addition, it takes about 1 we... Show Details

Is there a penalty fee for the cancelation of the lines?

There will be no penalty fee for the lines which have been used more than one year. When cancelled with the period of use less than one year, the penalty fe... Show Details