- Application & System Support > Application FAQ > arrownet Fees > Payment
Application & System Support
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(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ Payment ]
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What is the arrownet billing/payment scheme?
The invoice of the monthly usage fee (from the 1st of the month to the end of the month) is posted on the 5th business day of every month.The payment due dat... Show Details
- No：203
- Updated Date：2019/02/28 09:00
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How do we create Target ID to see the invoices of arrownet and JPX Co-location?
Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details
- No：2910
- Updated Date：2019/02/28 09:00
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Why there is only a part of billing information of arrownet on Target?
It is because of the reason that the billing information is divided into more than one. If you have any question about integration of invoice, please contact... Show Details
- No：2912
- Updated Date：2018/04/09 09:00
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Can you give us the arrownet invoice/Co-Location invoice as an Excel file by converting it into l...
We're afraid, but neither the invoices issued by TSE nor TSS are published in Excel file. Show Details
- No：5687
- Updated Date：2019/02/28 09:00
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How can we find invoice for arrownet/JPX Co-Location?
You can find invoices by login to Target, using Target ID for viewing invoices. In case you don't have Target ID for viewing invoices, you can apply for a ne... Show Details
- No：3590
- Updated Date：2017/10/02 09:00
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Is it possible to view other billing information such as invoice for Test Service or trading part...
No, the Target ID is able to see the invoices of arrownet and JPX Co-location only. Show Details
- No：2909
- Updated Date：2019/02/28 09:00
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Who has arrowface user ID and user IDs for Target invoice reference in our company?
Please email to JPX Service Desk (application procedure). Show Details
- No：1727
- Updated Date：2018/04/09 09:00
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Is it possible to request email notice of invoices to accounting division separately?
Please request a user ID for accounting division, and set the ID to receive email notice when invoices are uploaded on arrowface. Show Details
- No：1064
- Updated Date：2017/03/13 09:00
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In case of outsourcing for billing, if the outsourcing companies issue user ID, is it possible to...
Outsourcing companies will be enabled to see and download invoices by assigning them a user ID with only reference privilege to billing information.For such ... Show Details
- No：1042
- Updated Date：2019/02/28 09:00
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When is the invoice of arrownet usage fee uploaded on Target?
It is uploaded at 4PM on the 5th business day of every month.*From April onward, JPX will stop sending paper invoices, and users will only receive digital in... Show Details
- No：151
- Updated Date：2017/03/13 09:00