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Email： j-gate3@jpx.co.jp
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/11/01 09:00 The new FAQ has b...
- 2021/11/01 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ J-GATE3.0 ]
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[J-GATE3.0]How to change the name of PTLG?
The procedure is as follows : 1. Delete the PTLG. (Since the effective date of deletion is the following business day, the condition of PTLG is stil... Show Details
- No：10604
- Updated Date：2021/03/11 17:04
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[J-GATE3.0]Is the information of newly added combination series provided differently from normal ...
The information of newly added series of NORMAL Series is disseminated betweenDAY END and around 18:30 JST. On the other hand, the information of Newly ... Show Details
- No：10610
- Updated Date：2021/03/11 17:04
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[J-GATE3.0]When does trading session start?
8:45 or 9:00 JST depending on instrument. For more details, please refer toJ-GATE3.0 Connectivity Manual [Commonalities_part] Appendix"5.1(1) Time Table... Show Details
- No：10613
- Updated Date：2021/03/17 14:08
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[J-GATE3.0]Are the values of Trade Multiplier in DQ122 effective?The certain series has same Trad...
Trading conversion factor is set in both instrument class (DQ122) and instrument series (DQ124), but the value in DQ122 must NOT be used. The valu... Show Details
- No：10614
- Updated Date：2021/03/17 14:08
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[J-GATE3.0]We got error code -850012 on TradeGuard. What kind of error is this ?
This error occurs when order to series which is not registered in PTLG was placed. Please check whether the series is registered in PTLG. Show Details
- No：10635
- Updated Date：2021/03/11 17:05
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[J-GATE3.0]With regard to combination series, does combination of options series and futures seri...
No such combinatyion exists. Combination series are for futures only. Show Details
- No：10644
- Updated Date：2021/05/25 15:41
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[J-GATE3.0]Can the function of STP switch to ON or OFF?
No, it cannot switch to ON and OFF. The setting ofeach user that using STP is shown on arrowface. Also, the reflecting is needed to time, so you cann... Show Details
- No：10645
- Updated Date：2021/03/11 17:05
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[J-GATE3.0]Can we place orders triggered in closing auction for Calendar Spread Series?
Orders triggered in closing auction are not available for Calendar Spread Series (Combination Series). This is explained in "4.6.6.3. How to send an order t... Show Details
- No：10648
- Updated Date：2021/03/11 17:06
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[J-GATE3.0]Is Password of Login ID of TradeGuard GUI the same as the one which is assigned for sh...
Yes, they are the same password. Show Details
- No：10652
- Updated Date：2021/03/11 17:07
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[J-GATE3.0]Does our input result error, if the quantity is set less than minimum quantity in DC87...
The input less than minimum quantity results error. As described in the "12.3. DC87 Set Market Maker Protection TRANSACTION (MMP setting message)" of the J-... Show Details
- No：10653
- Updated Date：2021/03/11 17:07