- Application & System Support > J-GATE3.0
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Sign In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ J-GATE3.0 ]
-
[J-GATE3.0] What is the latency for J-GATE?
As mentioned on the JPX website, internal processing time measured from when order was received until registration to order book is completed and its respons... Show Details
- No：14820
- Updated Date：2022/10/31 08:02
-
[J-GATE3.0] Where can I download J-GATE's Checklist?
Please download the checklist from the System Documents Site > System Documents > J-GATE3.0 > Checklist. Show Details
- No：14822
- Updated Date：2022/10/31 08:02
-
[J-GATE3.0] Regarding series' base information
Please note that a product introduction will be conducted in 2 phases. In the 1st phase, the underlying information that is the series' base information of ... Show Details
- No：15973
- Updated Date：2023/03/06 07:55
-
[J-GATE3.0] Where can we find the connection destination to the test environment of ITCH and Trad...
Connection destination to the test environment varies from that of the production environment. Please refer to the document [J-GATE3.0_User_Connectivity_Tes... Show Details
- No：10513
- Updated Date：2021/03/02 15:02
- Modified on：2023/01/17 07:51
-
[J-GATE3.0] When is the trading hours for J-GATE?
Please be informed that trading hours is on the JPX website. >Auction Trading https://www.jpx.co.jp/english/derivatives/rules/trading-hours/index.ht... Show Details
- No：14824
- Updated Date：2022/10/31 08:02
-
[J-GATE3.0]Is there certain version required for OS (Windows Linux) etc. to connect to J-GATE?
Users are required to use the OMnet API to connect to J-GATE. In order to use the Omnet API, users are required to use the API kit provided by Nasdaq. Pl... Show Details
- No：14902
- Updated Date：2022/11/25 07:52
-
[J-GATE3.0]Regarding CQ68 (Trading Date QUERY), should we query for other partition in addition t...
In order to acquire all the information by query from each partition, you are kindly required to query with specifying the market in each partition to th... Show Details
- No：10497
- Updated Date：2021/03/02 14:14
- Modified on：2023/01/18 16:00
-
[J-GATE3.0]Where the ITCH will be connected to?
Regarding the Production Environment, please refer to [ J-GATE3.0 ITCH Connectivity Manual "4.2.3 IP Address / Port Numbers"]. For the Test Environment, ple... Show Details
- No：10498
- Updated Date：2021/03/02 14:15
- Modified on：2023/01/17 07:15
-
[J-GATE3.0]Will the fields with empty remark column on each message in the connectivity guide be ...
As described in “2.1.2 About Structure” on [J-GATE3.0_Connectivity_Manual_Business_Message_part], if there is no description of field for each message, it is... Show Details
- No：10499
- Updated Date：2021/03/02 14:15
- Modified on：2024/12/23 16:25
-
[J-GATE3.0] Will 1 line be sufficient to retrieve ITCH?
As a backup during failure, ITCH disseminates the same information from two servers at all times. In order to prepare for failure, we recommend using two li... Show Details
- No：10500
- Updated Date：2021/03/02 14:15
- Modified on：2023/01/17 07:16
1-10 of Total 300