TradeGuard | JPX Service Desk FAQ

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Application & System Support > J-GATE3.0 > TradeGuard

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Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp

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Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp

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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp

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English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp

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Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ TradeGuard ]

31-40 of Total 58

≪ 4 / 6page ≫

[J-GATE3.0] When both Instrument Class and Instrument Type is set in max size on TradeGuard, whic...

There is no priority between Instrument Class and Instrument Type. If both Instrument Class and Instrument Type is set in max size, the limit with smaller v... Show Details
- No：10672
- Updated Date：2021/03/17 14:11
- Modified on：2023/01/17 09:13
[J-GATE3.0]How can we delete all IDs from PTLG on TradeGuard without occurring error?

Deleting all IDs from PTLG is impossible. You are required to delete PTLG itself to delete all IDs. Show Details
- No：10663
- Updated Date：2021/03/17 14:10
- Modified on：2023/01/17 11:59
[J-GATE3.0] Is there a case that orders can be sent although Order rate limit (Limit for number o...

Order Rate Limit is Breached when a tenth of the set Limit is exceeded within a tenth of a second. However, it is not always calculated precisely every te... Show Details
- No：10630
- Updated Date：2021/03/11 17:05
- Modified on：2023/01/17 12:00
[J-GATE3.0] The message "ACCOUNT_BREACH_MAX_SIZE = -850010 [Account has breached the MAX SIZE pre...

Since the quantity of the order exceeded the max size for quantity per order, please divide the order so that the quantity is under max size. Show Details
- No：10515
- Updated Date：2021/03/02 15:02
- Modified on：2023/01/17 07:52
[J-GATE3.0] Is there a list of "Instrument type" and "Instrument class" for TradeGuard?

For TradeGuard's product codes ("Instrument class" and "Instrument type"), please refer to "Appendix_TradeGuard_User's_Guide_Supplement" in the TradeGuard_Us... Show Details
- No：16799
- Updated Date：2023/09/15 11:40
[J-GATE3.0] What is the Restricted Instruments function in TradeGuard?

Restricted Instruments is a function to control whether PTLG can only trade series defined in the Tradeable or not. If Restricted Instruments is set, orders... Show Details
- No：10813
- Updated Date：2021/03/24 09:13
- Modified on：2023/01/17 13:33
[J-GATE3.0] What is the reason for the behavior in which “!” appeared in front of a series in the...

The relevant behavior occurs when both intraday and next day changes are made at the same time. Intraday changes cannot be made when next day changes have... Show Details
- No：10689
- Updated Date：2021/03/17 14:27
- Modified on：2023/01/23 12:23
[J-GATE3.0] When adding/deleting login ID to PTLG (Pre-Trade Limit Group), changes on TradeGuard ...

For both TradeGuard (GUI) and TradeGuard (API), setting changes of adding/deleting login ID will be applied on following business day. Show Details
- No：10675
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:34
[J-GATE3.0] What is the notation for combination series in TradeGuard (GUI)? (e.g. "<CmbCls SPR>J...

1) Inside parenthesis: Represents types of combination series (SCO series) provided by OSE. <CmbCls SPR> : SCO(Standard Combination) series ... Show Details
- No：10588
- Updated Date：2021/03/11 17:01
- Modified on：2023/01/17 08:37
[J-GATE3.0] What are the rules regarding setting of PTLG (Pre-Trade Limit Group), such as maximum...

- PTLG (ptl_id_s) should be 32 characters. - The first 16 characters fixes with "Admin Sub Participant Code_Sub Participant ID_" example : JEOSE00_JEOSE... Show Details
- No：10544
- Updated Date：2021/03/11 16:57
- Modified on：2023/01/17 08:33

31-40 of Total 58

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