TradeGuard | JPX Service Desk FAQ

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Application & System Support > J-GATE3.0 > TradeGuard

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Application Procedure

Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp

arrownet support

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp

arrowhead/ToSTNeT

Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp

J-GATE

Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp

Clearing

Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ TradeGuard ]

51-58 of Total 58

≪ 6 / 6page ≫

[J-GATE3.0]How many login IDs can we have for TradeGuard?

Please be informed that generally the maximum number of login IDs for a TradeGuard user is 20. Show Details
- No：10552
- Updated Date：2021/03/11 16:59
- Modified on：2023/01/17 07:21
[J-GATE3.0] What are the rules regarding setting of PTLG (Pre-Trade Limit Group), such as maximum...

- PTLG (ptl_id_s) should be 32 characters. - The first 16 characters fixes with "Admin Sub Participant Code_Sub Participant ID_" example : JEOSE00_JEOSE... Show Details
- No：10544
- Updated Date：2021/03/11 16:57
- Modified on：2023/01/17 08:33
[J-GATE3.0]When can we set the limit via TradeGuard for the new LoginID? If possible, we would li...

TradeGuard limit can be set 2 business days prior to the weekend production test in which the new Login ID is expected to participate. Please contact JPX ... Show Details
- No：10540
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 08:14
[J-GATE3.0]Is it possible to trade without Max Size (hard limit) setting on TradeGuard?

Max Size (hard limit) setting is required for trading on the production environment. However, trading is possible without the relevant settings on the test ... Show Details
- No：10538
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 07:26
[J-GATE3.0]What functions are mandatory to be set in TradeGuard?

Functions related to Hard Limit is mandatory to be set. Specifically the items below: 1. PTLG and Trading User 2. Tradeable 3. Max Size 4. Restricted In... Show Details
- No：10536
- Updated Date：2021/03/31 12:41
- Modified on：2023/01/17 07:25
[J-GATE3.0]Are there Hardware and Software requirements to use TradeGuard GUI?

In order to use TradeGuard (GUI), the requirements below must be fulfilled. Pay special attention that Java (Open JDK 11 (java11)) must be installed to ... Show Details
- No：10535
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/18 16:22
[J-GATE3.0]Does the increased number of PTLG and Tradeable affect to the performance? In addition...

The number of Tradable and PTLG set on TradeGuard, and the optional functions do not affect to performance. Show Details
- No：10518
- Updated Date：2021/03/02 15:02
- Modified on：2023/01/18 16:25
[J-GATE3.0] TradeGuard (GUI) is currently displayed in English. Is there any plan to support Japa...

There are currently no plans to support Japanese. Show Details
- No：10511
- Updated Date：2021/03/02 15:01
- Modified on：2023/01/18 16:38

51-58 of Total 58

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