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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10516
  • Updated Date : 2021/03/02 15:02
  • Modified on : 2023/01/18 16:11
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[J-GATE3.0]How to initialize password of LoginIDs?

How to initialize password of LoginIDs?
Category : 

Answer

Please download "J-GATE3.0_Password_Reset_Unlock_Application" from the System Documents Site , fill in the required information on the form, and send it to "j-gate3@jpx.co.jp" by email.
 
[System Documents Site]
URL : https://faqsd.jpx.co.jp/?site_domain=en_application
PATH´╝ÜSystem Documents > J-GATE3.0 >Application/Usage Fee Related
 
If you are not sure of the account and password for the System Documents Site, please feel free to contact JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp.