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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10555
  • Updated Date : 2021/03/11 16:59
  • Modified on : 2023/01/17 07:16
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[J-GATE3.0]What are the ID/Password for GLIMPSE?

What are the ID/Password for GLIMPSE?
Category : 

Answer

Since GLIMPSE is a TCP communication protocol, user ID and password are required. 
For user ID and password for the production environment, please refer to “4.4.3 User IDs and passwords for ITCH users” in “J-GATE3.0_ITCH_Connectivity_Manual”. 
Please note that user ID and password are shared by each multicast group users. 
For user ID and password for the test environment, please refer to “J-GATE3.0_User_Connectivity_Test_Guide”.