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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10600
  • Updated Date : 2021/03/11 17:03
  • Modified on : 2023/01/17 09:39
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[J-GATE3.0] Does BO16 (Price and /or Order Depth Information) contain timestamp? What is the Hold Back Timer setting of BO16/BO17 (Price and /or Order Depth Information)?

Does BO16 (Price and /or Order Depth Information) contain timestamp?
What is the Hold Back Timer setting of BO16/BO17 (Price and /or Order Depth Information)?
Category : 

Answer

BO16 (Price and /or Order Depth Information) has no field for Timestamp.
Holdback timer is a specification which accumulates the fluctuation of price occurred for a period set to Holdback timer and outputs the information according to the holdback timer configured.
Please note that Holdback timer is set to 100ms for BO16 (Price and /or Order Depth Information) and 2000ms for BO17 (Price and /or Order Depth Information).

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