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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10632
  • Updated Date : 2021/03/11 17:05
  • Modified on : 2023/01/17 12:20
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[J-GATE3.0] Is it possible to continue sending orders from a separate circuit during Storm Control?

Is it possible to continue sending orders from a separate circuit during Storm Control?
Category : 

Answer

As your understanding, it is possible to continue ordering.
Since Storm Control is regulated in circuit basis, orders can be placed by using circuits other than the circuit with port shut.
However, please take note that even when the circuit is switched, if the same amount of traffic is sent, it is possible that the threshold may be breached once again.

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