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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
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  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10787
  • Updated Date : 2021/03/24 09:12
  • Modified on : 2023/01/17 08:44
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[J-GATE3.0] How to request resend in ITCH. Are Sequence Number required?

How to request resend in ITCH. Are Sequence Number required?
Category : 

Answer

Please refer to “4.3.3 Resend procedure” of “J-GATE3.0_ITCH_Connectivity_Manual”.
Please be informed that to request resend, “first sequence number being requested” and "number of data messages being requested” must be set.