JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10878
  • Updated Date : 2021/03/31 12:39
  • Modified on : 2023/01/17 13:47
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[J-GATE3.0] When can new series information be acquired from J-GATE?

When can new series information be acquired from J-GATE?
Category : 

Answer

New series information is disseminated by BU124 (Instrument Series Update Information) after the day session on the previous business day of the trading start day.
Moreover, after dissemination of BU124 (Instrument Series Update Information), the information can be acquired from DQ124 (Request for acquiring instrument series) as well.

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