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Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
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Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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TEL: +81-50-3822-8882
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 14378
  • Updated Date : 2022/08/26 12:26
  • Modified on : 2023/01/17 15:00
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[J-GATE3.0] What is a system reboot?

What is a system reboot?
Category : 

Answer

JPX published “Report from the Council for Recurrence Prevention Measures” on March 3, 2021 to prevent recurrence the system failure on arrowhead on October 1, 2020.
Report describes “In cases where a system reboot is necessary to resume trading, consider aiming for trading resumption through a system reboot as an acceptable course of action.”
If a system reboot is necessary to resume trading, then J-GATE will also consider rebooting a system to resume trading.
In such cases, order and execution numbers will be rounded up or otherwise handled to avoid interruption to the resumption of trading.

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