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FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 14902
  • Updated Date : 2022/11/25 07:52
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[J-GATE3.0]Is there certain version required for OS (Windows Linux) etc. to connect to J-GATE?

[J-GATE3.0]Is there certain version required for OS (Windows Linux) etc. to connect to J-GATE?
Category : 

Answer

Users are required to use the OMnet API to connect to J-GATE.
In order to use the Omnet API, users are required to use the API kit provided by Nasdaq.
Please use the OS below for API kit operating server.
Linux:Red Hat Enterprise Linux ver.7.x(releases 7.2 or higher)
       with the included GCC compiler
Windows:Windows 10 Enterprise LTSC 2019,
       with compiler Visual Studio 2019
Windows:Windows Server 2016,
       with compiler Visual Studio 2019
Please refer to "1.3 API kit" in "J-GATE3.0_Connectivity_Manual_Commonalities_part".