JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 15363
  • Updated Date : 2023/01/23 15:44
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[J-GATE3.0]Will the error which indicates the outside of orders acceptance time be different from those of in NCP?

Will the error which indicates the outside of orders acceptance time be different from those of in NCP?
Category : 

Answer

There will be no difference.
The error code below will also be returned when you tried to cancel or alternate the order at the outside of orders acceptance time.
 
　　Cstatus ：-12(Transaction aborted)
　　Txstat ：-110023 (GEN_CDC_INT_CLOSED)
　　Message ：Illegal transaction at this time.

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