JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 15368
  • Updated Date : 2023/01/23 15:54
  • Print

[J-GATE3.0] Which broadcasts are not retrievable e for general user (cannot obtain some BC), trading (cannot obtain some BC) user and high frequency (cannot obtain some BC) user?

Which broadcasts are not retrievable e for general user (cannot obtain some BC), trading (cannot obtain some BC) user and high frequency (cannot obtain some BC) user? 
Category : 

Answer

The relevant users cannot acquire BO5 (Order reception and result notice), BD6 (Trade Execution notice), BD2 (Four Prices (High, Low, Open, Last/Close) Information / Index Information), BL51 (Information on Price Limit Update) and BL52 (DCB limit price update information). 
The relevant users also cannot query related to the messages above. 
 
For details on available API messages, please refer to “7.1_List of Available API Messages by User Type” of “J-GATE3.0_Connectivity_Manual_Commonalities_part_Appendix”.