JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

101-110 of Total 119

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  • CE Router

    A router or L3 switch of the user installed at the user site or the Co-location/Proximity area.CE routers installed at the user site are used for connection ... Show Details

    • No:1255
    • Updated Date:2015/05/29 15:14
  • FLEX Standard

    This service distributes market price information and FLEX Standard disseminates the followings.Stock/CB Real time Information (Orders, executions, Trading V... Show Details

    • No:1260
    • Updated Date:2019/09/24 09:00
  • IGMP

    A protocol for controlling multicast groups created to receive multicast communications. Show Details

    • No:1261
    • Updated Date:2015/05/29 15:14
  • Network Reachability Test with SP

    A test to check that there is no issue in the settings to connect to SPs (service providers). Routing table checks and quality checks using PING are conducte... Show Details

    • No:1272
    • Updated Date:2020/03/16 09:00
  • Network Reachability Test with arrownet

    A test to check, when constructing a new line, that there is no issue in the line itself or the line settings. This test involves checks on whether communica... Show Details

    • No:1277
    • Updated Date:2020/03/16 09:00
  • SP

    Abbreviation of Service Provider.Institutions such as exchanges which connect with arrownet and provide their services.As of December 2019, JPX, JASDEC, TFX,... Show Details

    • No:1458
    • Updated Date:2020/03/16 09:00
  • FLEX Full

    This service distributes market price information and FLEX Full disseminates the followings.Stock/CB Real time Information (Orders, executions, Trading Volum... Show Details

    • No:1257
    • Updated Date:2019/09/24 09:00
  • Type HH

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Participant Information Web. Transfer and Settlement i... Show Details

    • No:8013
    • Updated Date:2019/12/16 09:00
  • Network Connectivity Test

    After construction of arrownet, there will be a test between user and SP to check network reachability and normality, the several types of test(s) are as bel... Show Details

    • No:3594
    • Updated Date:2020/03/30 09:00
  • Co-Location Service Support Provider

    Synonym, Abbreviation: CSP, Co-Lo Support------------------------------------A vendor who owns racks in the Co-Location area and provides their services.The ... Show Details

    • No:1473
    • Updated Date:2019/11/11 09:00

101-110 of Total 119