JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ N ]

1-4 of Total 4

1 / 1page
  • Network Connectivity Test

    After construction of arrownet, there will be a test between user and SP to check network reachability and normality, the several types of test(s) are as bel... Show Details

    • No:3594
    • Updated Date:2017/10/02 09:00
  • Network termination unit

    Synonym, Abbreviation: DSU(Digital Service Unit), ONU(Optical Network Unit), MC(Media Converter)------------------------------------A device that is locate... Show Details

    • No:1462
    • Updated Date:2015/06/22 09:00
  • Network Reachability Test with SP

    A test to check that there is no issue in the settings to connect to SPs (service providers). Routing table checks and quality checks using PING are conducte... Show Details

    • No:1272
    • Updated Date:2017/07/03 09:00
  • Network Reachability Test with arrownet

    A test to check, when constructing a new line, that there is no issue in the line itself or the line settings. This test involves checks on whether communica... Show Details

    • No:1277
    • Updated Date:2017/07/03 09:00

1-4 of Total 4