JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
This site provides FAQ about JPX system specifications and applications, as well as contact information of each JPX Service Desk.


FAQ within [ M ]

1-8 of Total 8

1 / 1page
  • Main Site

    An office of the user or system center (data center) where user systems are installed that is connected to JASDEC systems. Show Details

    • No:1302
    • Updated Date:2015/05/29 15:14
  • Margin trading

    A business system that can be connected through TFX SP line and handles the following data. Forex margin contracts Equity index margin contracts Show Details

    • No:1476
    • Updated Date:2015/06/22 09:00
  • Monitoring Deactivation

    For arrownet, PING monitoring is conducted 24/7. However, in the case of power outage or maintenance work by the user or JPX, system failure detection will b... Show Details

    • No:1298
    • Updated Date:2016/08/05 16:01
  • Measurement subject line

    An internal connection line designated to be subject to measurement based on the application for the latency measurement environment provision service. Show Details

    • No:1284
    • Updated Date:2015/05/29 15:14
  • MPLS network

    Technology that speeds up communication more than the IP address reference method and offers additional functions by forwarding messages with identifiers, kn... Show Details

    • No:1266
    • Updated Date:2022/05/30 09:00
  • Monthly Fee

    Synonym, Abbreviation: Running Cost------------------------------------Such as arrownet v2 Basic Fee, arrownet Usage Fee and Bandwidth Control Fee.Every mont... Show Details

    • No:1469
    • Updated Date:2022/04/01 09:00
  • Multicast

    A one-to-many communication method where data is transmitted simultaneously to multiple parties. Transmission is conducted without checking whether it is act... Show Details

    • No:1301
    • Updated Date:2015/05/29 15:14
  • Mass Quote

    It means that Market Makers show buy quotes and sell quotes. Show Details

    • No:4369
    • Updated Date:2018/03/26 09:00

1-8 of Total 8