JPX Service Desk
Application FAQ / System Support FAQ

  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

Info&News

Keyword Search

You can search by keyword or text, within 200 characters. 
Put half-width space between keyword for AND search.
Put "l" between keyword for OR search.
Put "-" will exclude results that contain keyword after "-".

Frequently Referenced FAQ

Latest FAQ

FAQ within [ C ]

1-10 of Total 16

≪ 1 / 2page ≫

  • Clearing

    A business system that can be connected through JPX, TOCOM SP line and handles the following data.Debt assumptionSettlement Show Details

    • No：1480
    • Updated Date：2016/08/05 16:01

  • Co-Location dedicated line

    Synonym, Abbreviation: Co-Lo Dedicated External Connection Line, CSDL------------------------------------Dedicated ether line service used by external connec... Show Details

    • No：1474
    • Updated Date：2015/06/22 09:00

  • Compliance WAN

    A business system that can be connected through JPX SP line, by which information of illegal operation, such as insider trading, in the cash market is availa... Show Details

    • No：1475
    • Updated Date：2016/08/05 16:01

  • CE Router

    A router or L3 switch of the user installed at the user site or the Co-location/Proximity area.CE routers installed at the user site are used for connection ... Show Details

    • No：1255
    • Updated Date：2015/05/29 15:14

  • Corvil-Clear

    The program is supplied by Corvil Limited. It is a measurement system of nanosecond delay value mainly to monitor and visualize burst traffic and delay by co... Show Details

    • No：3343
    • Updated Date：2017/07/03 09:00

  • CMFWeb terminal

    A terminal that can be used for clearing participants to access Cash Products Clearing System and manage clearing businesses related to cash products, connec... Show Details

    • No：1256
    • Updated Date：2019/07/22 09:00

  • Co-Location Service Support Provider

    Synonym, Abbreviation: CSP, Co-Lo Support------------------------------------A vendor who owns racks in the Co-Location area and provides their services.The ... Show Details

    • No：1473
    • Updated Date：2019/11/11 09:00

  • Carrier Free Line

    A line of user's own preparing from a proximity rack. Users can choose any carrier as well as the TSS-designated five carriers. Show Details

    • No：1466
    • Updated Date：2015/06/22 09:00

  • Counterpart Line ID

    An arrownet line ID for the redundant line in cases of redundant composition for arrownet lines. Show Details

    • No：1285
    • Updated Date：2015/05/29 15:14

  • Connector Type

    Shape of tip end part of a fiber-optic cable connected to a device. Fiber-optic LC, SC and metal RJ-45 are provided by JPX.Fiber-optic cable consists of TX(s... Show Details

    • No：1472
    • Updated Date：2015/06/22 09:00

1-10 of Total 16

To Top of Page