JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

101-110 of Total 119

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  • Physical line

    Physical lines of arrownet v2 that carriers use to connect between APs and user sites. Show Details

    • No:1299
    • Updated Date:2015/05/29 15:14
  • Internal connection line

    A line for a user to connect from a Co-location/Proximity rack to JPX business systems. This is not a carrier line. Internal connection line has 3 kinds as b... Show Details

    • No:1296
    • Updated Date:2018/03/26 09:00
  • Withdrawal

    An arrowface function to cancel an application. It is available only before the application is approved.Depending on the progress of the application, constru... Show Details

    • No:1295
    • Updated Date:2015/05/29 15:14
  • Delivery Period

    The period between the user submitting an application following the fixing of the application details and the point at which the user can start using the ser... Show Details

    • No:1294
    • Updated Date:2017/03/13 09:00
  • Type H

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Transfer and Settlement (File Transmission, JEXGW, Int... Show Details

    • No:1292
    • Updated Date:2019/12/16 09:00
  • Type FH

    An arrownet use classification (Usage Type).In TFX connection services, this type will allow trading of either Interest Rate Futures Trading systems or Margi... Show Details

    • No:1291
    • Updated Date:2019/12/16 09:00
  • Type F

    An arrownet use classification (Usage Type).In TFX connection services, this type will allow trading of Interest Rate Futures Trading systems and Margin Trad... Show Details

    • No:1290
    • Updated Date:2019/12/16 09:00
  • Type E

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of Spot Trading (arrowhead/ToSTNeT/FLEX/Clearing/Target/Comp... Show Details

    • No:1289
    • Updated Date:2019/12/16 09:00
  • Type D

    An arrownet use classification (Usage Type). In JPX connection services, this type will allow use of Derivative Trading system (J-GATE/ITCH/Clearing/Target/... Show Details

    • No:1288
    • Updated Date:2019/12/16 09:00
  • Type C

    An arrownet use classification (Usage Type). In JPX connection services, this type will allow use of Clearing, Target, Compliance WAN, TDnet, and TMI. (Clea... Show Details

    • No:1287
    • Updated Date:2019/12/16 09:00

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