JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
This site provides FAQ about JPX system specifications and applications, as well as contact information of each JPX Service Desk.

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Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

21-30 of Total 114

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  • IGMP

    A protocol for controlling multicast groups created to receive multicast communications. Show Details

    • No：1261
    • Updated Date：2015/05/29 15:14

  • FLEX Full (WB)

    This service distributes market price information and FLEX Full for broadband circuits (1G or wider).FLEX Full (WB) disseminates the followings.Stock/CB Real... Show Details

    • No：1258
    • Updated Date：2019/09/24 09:00

  • CE Router

    A router or L3 switch of the user installed at the user site or the JPX Co-Location/the Kansai Proximity area.CE routers installed at the user site are used ... Show Details

    • No：1255
    • Updated Date：2022/11/21 09:00

  • IPSec

    Abbreviation of Internet Protocol Security Protocol.Network communication standard that encrypts all data transmitted by internet protocol.Arrownet adopts th... Show Details

    • No：1451
    • Updated Date：2015/06/22 09:00

  • User Router WAN

    The WAN side of arrownet CE routers. Show Details

    • No：1313
    • Updated Date：2015/05/29 15:14

  • Timely Disclosure network

    Synonym, Abbreviation: TDnet------------------------------------It is a service that gathers timely disclosure releases of all listed companies, etc. through... Show Details

    • No：1312
    • Updated Date：2019/11/11 09:00

  • Off-hour Charge

    Where the user designates the days for a carrier to construct lines, this expense will be incurred if any designated day is different from that suggested by ... Show Details

    • No：1282
    • Updated Date：2022/04/01 09:00

  • Type HH

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Participant Information Web. Transfer and Settlement i... Show Details

    • No：8013
    • Updated Date：2019/12/16 09:00

  • J-NET Portal

    J-NET Portal is the system which allows to participate J-NET Derivatives Trading from website.J-NET Derivatives Trading refers to non-auction futures and opt... Show Details

    • No：8012
    • Updated Date：2019/12/16 09:00

  • J-GATE　Login ID

    The login ID for J-GATE used to login to J-GATE system is, given by OSE and configurated by User ID and Sub Participant Code. Still, the user ID is configura... Show Details

    • No：3599
    • Updated Date：2017/10/02 09:00

21-30 of Total 114

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