JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

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  • Margin trading

    A business system that can be connected through TFX SP line and handles the following data. Forex margin contracts Equity index margin contracts Show Details

    • No:1476
    • Updated Date:2015/06/22 09:00
  • Latency Measurement Environment Service

    A service that provides users with data on communications between the TSE market and the user environment by sharing data collected by TSE latency measuremen... Show Details

    • No:1307
    • Updated Date:2015/05/29 15:14
  • Inter-User Connection

    A line that connects between racks of different users in the Co-Location area. These lines may also be between different areas, such as between the JPX Co-Lo... Show Details

    • No:1305
    • Updated Date:2015/05/29 15:14
  • Measurement subject line

    An internal connection line designated to be subject to measurement based on the application for the latency measurement environment provision service. Show Details

    • No:1284
    • Updated Date:2015/05/29 15:14
  • TDnet

    Synonym, Abbreviation: Timely Disclosure network------------------------------------It is a service that gathers timely disclosure releases of all listed com... Show Details

    • No:1274
    • Updated Date:2018/04/09 09:00
  • OTC terminal

    A terminal that is connected to OTC Clearing System, with the connection enabled via SSO. Show Details

    • No:1267
    • Updated Date:2019/07/22 09:00
  • IGMP

    A protocol for controlling multicast groups created to receive multicast communications. Show Details

    • No:1261
    • Updated Date:2015/05/29 15:14
  • FLEX Standard

    A system that can be connected via a JPX SP line and handles the following data. - Stocks and CBs: Real-time data - Stocks and CBs: Base prices - Stoc... Show Details

    • No:1260
    • Updated Date:2016/08/05 16:01
  • CMFWeb terminal

    A terminal that can be used for clearing participants to access Cash Products Clearing System and manage clearing businesses related to cash products, connec... Show Details

    • No:1256
    • Updated Date:2019/07/22 09:00
  • TradeGuard

    JPX implemented TradeGuard on July 2016 with the start of J-GATE and offered order/risk management functions to our Trading Participants. TradeGuard has the... Show Details

    • No:3341
    • Updated Date:2019/08/26 09:00

21-30 of Total 113