JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

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  • Measurement subject line

    An internal connection line designated to be subject to measurement based on the application for the latency measurement environment provision service. Show Details

    • No:1284
    • Updated Date:2015/05/29 15:14
  • Time Server

    A server that distributes time information. Using a PC, etc. to access the server will automatically adjust its internal clock to the server's time.NTP (Netw... Show Details

    • No:1283
    • Updated Date:2015/05/29 15:14
  • Penalty Fee

    The minimum usage period of an arrownet line is one year. The fee will be charged if the user cancels the line within one year of line construction. The amou... Show Details

    • No:1275
    • Updated Date:2015/05/29 15:14
  • PIM-SM

    A multicast routing protocol, which is used in a large-size composition where multicast receivers are dispersedly installed.It is used for TSE FLEX operations. Show Details

    • No:1269
    • Updated Date:2015/05/29 15:14
  • OTC terminal

    A terminal that is connected to OTC Clearing System, with the connection enabled via SSO. Show Details

    • No:1267
    • Updated Date:2019/07/22 09:00
  • J-GATE

    The JPX derivatives trading system to which users can connect via JPX's SP lines.The following derivatives, i.e., futures and options, are available:- Index ... Show Details

    • No:1263
    • Updated Date:2016/08/05 16:01
  • FLEX Light

    A system that can be connected via a Tokyo Stock Exchange SP line and handles the following data. - Stocks and CBs: Real-time data - Stocks and CBs: Ba... Show Details

    • No:1259
    • Updated Date:2015/05/29 15:14
  • arrownet Line ID

    The Tokyo Stock Exchange-side line ID assigned for each physical line managed by the JPX Service Desk. Unlike carrier line IDs, this ID will not change even ... Show Details

    • No:1251
    • Updated Date:2015/05/29 15:14
  • Type HH

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Participant Information Web. Transfer and Settlement i... Show Details

    • No:8013
    • Updated Date:2019/12/16 09:00
  • Sub Participant Code

    Synonym, Abbreviation: SPC------------------------------------It is the 5-digit code that Exchange gives to trading participants.For OSE trading participants... Show Details

    • No:7718
    • Updated Date:2019/10/21 09:00

31-40 of Total 119