JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

31-40 of Total 109

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  • Mass Quote

    It means that Market Makers show buy quotes and sell quotes. Show Details

    • No:4369
    • Updated Date:2018/03/26 09:00
  • PTLG

    The PTLG (Pre Trade Limits Groups) is, the concept group used to combine trading users belong to each Sub Participant. TradeGuard uses Pre Trade check and At... Show Details

    • No:3601
    • Updated Date:2017/10/02 09:00
  • Network Connectivity Test

    After construction of arrownet, there will be a test between user and SP to check network reachability and normality, the several types of test(s) are as bel... Show Details

    • No:3594
    • Updated Date:2017/10/02 09:00
  • System Documents Site

    System Documents Site is a website which JPX publishes guideline for business systems, network and test schedule. Show Details

    • No:3048
    • Updated Date:2017/03/13 09:00
  • Line disturbance

    An incident that arrownet lines become unavailable for some reasons such as communication outage, causing access error to business systems. Show Details

    • No:1463
    • Updated Date:2015/06/22 09:00
  • One-time Fee

    Applies to Setting Change Fee for a change of Usage Type or Bandwidth Control.JPY 15,000 (excl. tax) is charged per physical line. If you made the usage type... Show Details

    • No:1455
    • Updated Date:2015/06/22 09:00
  • IPSec

    Abbreviation of Internet Protocol Security Protocol.Network communication standard that encrypts all data transmitted by internet protocol.Arrownet adopts th... Show Details

    • No:1451
    • Updated Date:2015/06/22 09:00
  • User Router WAN

    The WAN side of arrownet CE routers. Show Details

    • No:1313
    • Updated Date:2015/05/29 15:14
  • Single Composition

    A composition comprised of a single line connecting to an access point. As the user router and line are a single composition, in the event of system failure,... Show Details

    • No:1309
    • Updated Date:2015/05/29 15:14
  • User Connection Line

    A line that connects between an AP and a user site. Dedicated Ether lines and Widearea Ethernet lines are available. Show Details

    • No:1306
    • Updated Date:2015/05/29 15:14

31-40 of Total 109