JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

51-60 of Total 119

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  • Patch panel

    A panel used when connecting N/W cables to Co-location racks. In the JPX Co-location service, both LC connectors (fiber-optic cables) and RJ-45 connectors (m... Show Details

    • No:1297
    • Updated Date:2015/05/29 15:14
  • Measurement subject line

    An internal connection line designated to be subject to measurement based on the application for the latency measurement environment provision service. Show Details

    • No:1284
    • Updated Date:2015/05/29 15:14
  • Service Provider

    Synonym, Abbreviation: SP------------------------------------Institutions such as exchanges which connect with arrownet and provide their services.As of Dece... Show Details

    • No:1280
    • Updated Date:2019/12/16 09:00
  • TDnet

    Synonym, Abbreviation: Timely Disclosure network------------------------------------It is a service that gathers timely disclosure releases of all listed com... Show Details

    • No:1274
    • Updated Date:2019/11/11 09:00
  • PE Router

    An arrownet v2 gateway device installed at an access point. Show Details

    • No:1268
    • Updated Date:2015/05/29 15:14
  • COD

    The Cancel on Disconnect is a function that automatically cancels all existing valid orders (*2) entered as New Orders from a Virtual Server (Order/Notice), ... Show Details

    • No:7687
    • Updated Date:2019/10/15 09:00
  • SPC

    Abbreviation of Sub Participant Code. It is the 5-digit code that Exchange gives to trading participants. For OSE trading participants, it consists of a 3-... Show Details

    • No:7686
    • Updated Date:2019/10/15 09:00
  • NCP

    Abbreviation of Non Cancel Period.It is the time period when Order Correction/Cancelation are not accepted in principle in order to prevent excessive price f... Show Details

    • No:7685
    • Updated Date:2019/10/15 09:00
  • TAP

    TAP is the independence process used to make several logical connections to J-GATE's Network Gateway (NG). Each Client's system will make connection via arro... Show Details

    • No:6945
    • Updated Date:2019/07/22 09:00
  • ITCH

    The J-GATE system uses the ITCH protocol to provide high-frequency market information. ITCH disseminates data on all orders and trades that are published on ... Show Details

    • No:6944
    • Updated Date:2019/07/22 09:00

51-60 of Total 119