JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

61-70 of Total 117

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  • Bandwidth Control Fee

    A monthly fee that is charged for the use of Bandwidth Control. Monthly JPY 8,000 (excl. tax) is charged on each physical line, excluding JPX Co-Location/Pro... Show Details

    • No:1483
    • Updated Date:2019/07/22 09:00
  • Clearing

    A business system that can be connected through JPX, TOCOM SP line and handles the following data.Debt assumptionSettlement Show Details

    • No:1480
    • Updated Date:2016/08/05 16:01
  • Compliance WAN

    A business system that can be connected through JPX SP line, by which information of illegal operation, such as insider trading, in the cash market is availa... Show Details

    • No:1475
    • Updated Date:2016/08/05 16:01
  • Co-Location dedicated line

    Synonym, Abbreviation: Co-Lo Dedicated External Connection Line, CSDL------------------------------------Dedicated ether line service used by external connec... Show Details

    • No:1474
    • Updated Date:2015/06/22 09:00
  • Connector Type

    Shape of tip end part of a fiber-optic cable connected to a device. Fiber-optic LC, SC and metal RJ-45 are provided by JPX.Fiber-optic cable consists of TX(s... Show Details

    • No:1472
    • Updated Date:2015/06/22 09:00
  • Construction Fee

    Synonym, Abbreviation: Initial Fee------------------------------------Applies to Initial Installation Fee.This is the cost that occurs just one time in the f... Show Details

    • No:1470
    • Updated Date:2015/06/22 09:00
  • Monthly Fee

    Synonym, Abbreviation: Running Cost------------------------------------Such as arrownet Basic Fee, arrownet Usage Fee and Bandwidth Control Fee.Every month t... Show Details

    • No:1469
    • Updated Date:2015/06/22 09:00
  • Shared System Provider

    An arrownet application type that a trading participant connects its own contracted virtual servers and terminals to SP (Service Provider) systems via networ... Show Details

    • No:1468
    • Updated Date:2015/06/22 09:00
  • External Connection Line

    Synonym, Abbreviation: Outbound Line, OB Line------------------------------------A Line for remote connection to Co-Location/Proximity area from user's site.... Show Details

    • No:1464
    • Updated Date:2017/03/13 09:00
  • Network termination unit

    Synonym, Abbreviation: DSU(Digital Service Unit), ONU(Optical Network Unit), MC(Media Converter)------------------------------------A device that is locate... Show Details

    • No:1462
    • Updated Date:2015/06/22 09:00

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