JPX Service Desk
Application FAQ / System Support FAQ

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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

71-80 of Total 119

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  • Dedicated P to P

    Dedicated circuit means a network uniquely composed by a carrier.P to P is a one-to-one connection between a user's site and an access point. Show Details

    • No：1478
    • Updated Date：2015/06/22 09:00

  • Initial Fee

    Synonym, Abbreviation: Construction Fee------------------------------------Such as Initial Installation Fee.This is the cost that occurs just one time in the... Show Details

    • No：1477
    • Updated Date：2015/06/22 09:00

  • Co-Location dedicated line

    Synonym, Abbreviation: Co-Lo Dedicated External Connection Line, CSDL------------------------------------Dedicated ether line service used by external connec... Show Details

    • No：1474
    • Updated Date：2015/06/22 09:00

  • Co-Location Service Support Provider

    Synonym, Abbreviation: CSP, Co-Lo Support------------------------------------A vendor who owns racks in the Co-Location area and provides their services.The ... Show Details

    • No：1473
    • Updated Date：2019/11/11 09:00

  • JGBC

    A clearing system for bonds issued by the country. It used to be operated by JGBCC (Japan Government Bond Clearing Corporation) but has been merged to JSCC (... Show Details

    • No：1471
    • Updated Date：2015/06/22 09:00

  • Construction Fee

    Synonym, Abbreviation: Initial Fee------------------------------------Applies to Initial Installation Fee.This is the cost that occurs just one time in the f... Show Details

    • No：1470
    • Updated Date：2015/06/22 09:00

  • Monthly Fee

    Synonym, Abbreviation: Running Cost------------------------------------Such as arrownet Basic Fee, arrownet Usage Fee and Bandwidth Control Fee.Every month t... Show Details

    • No：1469
    • Updated Date：2015/06/22 09:00

  • Shared System Provider

    An arrownet application type that a trading participant connects its own contracted virtual servers and terminals to SP (Service Provider) systems via networ... Show Details

    • No：1468
    • Updated Date：2015/06/22 09:00

  • Weekend Test

    Synonym, Abbreviation: Business System Communication Test, Participant Business System Test------------------------------------A business system communicati... Show Details

    • No：1467
    • Updated Date：2015/06/22 09:00

  • Carrier

    Synonym, Abbreviation: Line provider------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Comm... Show Details

    • No：1465
    • Updated Date：2017/03/13 09:00

71-80 of Total 119

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