JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

71-80 of Total 109

8 / 11page
  • PTP line

    A type of internal connection line in the Co-Location for synchronizing time with Tokyo Stock Exchange. Show Details

    • No:1270
    • Updated Date:2015/05/29 15:14
  • PE Router

    An arrownet v2 gateway device installed at an access point. Show Details

    • No:1268
    • Updated Date:2015/05/29 15:14
  • Dedicated Aggregation

    Dedicated circuit means a network uniquely composed by a carrier.Aggregation is a one-to-many connection where many user's lines are aggregated by the housin... Show Details

    • No:1479
    • Updated Date:2015/06/22 09:00
  • Connector Type

    Shape of tip end part of a fiber-optic cable connected to a device. Fiber-optic LC, SC and metal RJ-45 are provided by JPX.Fiber-optic cable consists of TX(s... Show Details

    • No:1472
    • Updated Date:2015/06/22 09:00
  • Weekend Test

    Synonym, Abbreviation: Business System Communication Test, Participant Business System Test------------------------------------A business system communicati... Show Details

    • No:1467
    • Updated Date:2015/06/22 09:00
  • Carrier

    Synonym, Abbreviation: Line provider------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Comm... Show Details

    • No:1465
    • Updated Date:2017/03/13 09:00
  • External Connection Line

    Synonym, Abbreviation: Outbound Line, OB Line------------------------------------A Line for remote connection to Co-Location/Proximity area from user's site.... Show Details

    • No:1464
    • Updated Date:2017/03/13 09:00
  • Line provider

    Synonym, Abbreviation: Carrier------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Communicat... Show Details

    • No:1460
    • Updated Date:2017/03/13 09:00
  • OTC Clearing

    A business system that can be connected by JPX SP line and handles the following data.Over-the-counter trading  IRS CDS Show Details

    • No:1459
    • Updated Date:2016/08/05 16:01
  • RP

    Abbreviation of Rendezvous Point.A router that is equipped in Tokyo Stock Exchange as a center of multicast routing with PIM-SM. Users are required NOT to se... Show Details

    • No:1452
    • Updated Date:2015/06/22 09:00

71-80 of Total 109