JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

81-90 of Total 109

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  • Redundant Composition

    A composition comprised of multiple lines connecting to arbitrary access points. In cases of system failure, line and router switching enables users to main... Show Details

    • No:1311
    • Updated Date:2015/05/29 15:14
  • Logical line

    In the case of arrownet v2 lines, a line that is created logically by using VLAN to divide a single physical line.In the arrownet services, this logical line... Show Details

    • No:1308
    • Updated Date:2015/05/29 15:14
  • Main Site

    An office of the user or system center (data center) where user systems are installed that is connected to JASDEC systems. Show Details

    • No:1302
    • Updated Date:2015/05/29 15:14
  • Type H

    An arrownet use classification (Usage Type).In Japan Securities Depository Center connection services, this type will allow use of file transmission, integra... Show Details

    • No:1292
    • Updated Date:2015/05/29 15:14
  • Type A

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of arrowhead, ToSTNeT, FLEX, J-GATE, Clearing, Target, Compl... Show Details

    • No:1286
    • Updated Date:2016/08/05 16:01
  • Counterpart Line ID

    An arrownet line ID for the redundant line in cases of redundant composition for arrownet lines. Show Details

    • No:1285
    • Updated Date:2015/05/29 15:14
  • Network Reachability Test with arrownet

    A test to check, when constructing a new line, that there is no issue in the line itself or the line settings. This test involves checks on whether communica... Show Details

    • No:1277
    • Updated Date:2017/07/03 09:00
  • SP Line ID

    A 6-digit ID to identify a SP line on an arrownet v2 line. It varies depending on connection SPs and connection environments. Show Details

    • No:1271
    • Updated Date:2015/05/29 15:14
  • FLEX Light

    A system that can be connected via a Tokyo Stock Exchange SP line and handles the following data. - Stocks and CBs: Real-time data - Stocks and CBs: Ba... Show Details

    • No:1259
    • Updated Date:2015/05/29 15:14
  • CE Router

    A router or L3 switch of the user installed at the user site or the Co-location/Proximity area.CE routers installed at the user site are used for connection ... Show Details

    • No:1255
    • Updated Date:2015/05/29 15:14

81-90 of Total 109