JPX Service Desk
Application FAQ / System Support FAQ

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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

81-90 of Total 119

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  • External Connection Line

    Synonym, Abbreviation: Outbound Line, OB Line------------------------------------A Line for remote connection to Co-Location/Proximity area from user's site.... Show Details

    • No：1464
    • Updated Date：2017/03/13 09:00

  • Line disturbance

    An incident that arrownet lines become unavailable for some reasons such as communication outage, causing access error to business systems. Show Details

    • No：1463
    • Updated Date：2015/06/22 09:00

  • Network termination unit

    Synonym, Abbreviation: DSU(Digital Service Unit), ONU(Optical Network Unit), MC(Media Converter)------------------------------------A device that is locate... Show Details

    • No：1462
    • Updated Date：2015/06/22 09:00

  • Virtual Server

    Synonym, Abbreviation: VS------------------------------------A device that is installed on a trading participant's system for data transmission from/to the t... Show Details

    • No：1461
    • Updated Date：2018/04/09 09:00

  • Line provider

    Synonym, Abbreviation: Carrier------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Communicat... Show Details

    • No：1460
    • Updated Date：2017/03/13 09:00

  • AP

    Abbreviation of Access Point.Facility that connects arrownet MPLS Ring and arrownet lines provided by carriers. Show Details

    • No：1456
    • Updated Date：2017/03/27 09:00

  • One-time Fee

    Applies to Setting Change Fee for a change of Usage Type or Bandwidth Control.JPY 15,000 (excl. tax) is charged per physical line. If you made the usage type... Show Details

    • No：1455
    • Updated Date：2015/06/22 09:00

  • Access Point

    Synonym, Abbreviation: AP------------------------------------Facility that connects arrownet MPLS Ring and arrownet lines provided by carriers. Show Details

    • No：1454
    • Updated Date：2017/03/27 09:00

  • RP

    Abbreviation of Rendezvous Point.A router that is equipped in Tokyo Stock Exchange as a center of multicast routing with PIM-SM. Users are required NOT to se... Show Details

    • No：1452
    • Updated Date：2015/06/22 09:00

  • IPSec

    Abbreviation of Internet Protocol Security Protocol.Network communication standard that encrypts all data transmitted by internet protocol.Arrownet adopts th... Show Details

    • No：1451
    • Updated Date：2015/06/22 09:00

81-90 of Total 119

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