JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

81-90 of Total 119

9 / 12page
  • Connection service

    The connecting services provided by arrownet system are, Widearea Ethernet, Dedicated Ether Line (Center Aggregation), Dedicated Ether Line (P to P), Cross-C... Show Details

    • No:3598
    • Updated Date:2017/10/02 09:00
  • Production operation

    It means user's system starting in JPX environments.Regarding of starting operation of arrowhead and J-GATE, it is necessary to submit an application for pro... Show Details

    • No:3342
    • Updated Date:2017/07/03 09:00
  • Initial Fee

    Synonym, Abbreviation: Construction Fee------------------------------------Such as Initial Installation Fee.This is the cost that occurs just one time in the... Show Details

    • No:1477
    • Updated Date:2015/06/22 09:00
  • Connector Type

    Shape of tip end part of a fiber-optic cable connected to a device. Fiber-optic LC, SC and metal RJ-45 are provided by JPX.Fiber-optic cable consists of TX(s... Show Details

    • No:1472
    • Updated Date:2015/06/22 09:00
  • Monthly Fee

    Synonym, Abbreviation: Running Cost------------------------------------Such as arrownet Basic Fee, arrownet Usage Fee and Bandwidth Control Fee.Every month t... Show Details

    • No:1469
    • Updated Date:2015/06/22 09:00
  • Carrier

    Synonym, Abbreviation: Line provider------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Comm... Show Details

    • No:1465
    • Updated Date:2017/03/13 09:00
  • Line provider

    Synonym, Abbreviation: Carrier------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Communicat... Show Details

    • No:1460
    • Updated Date:2017/03/13 09:00
  • OTC Clearing

    A business system that can be connected by JPX SP line and handles the following data.Over-the-counter trading  IRS CDS Show Details

    • No:1459
    • Updated Date:2016/08/05 16:01
  • SP

    Abbreviation of Service Provider.Institutions such as exchanges which connect with arrownet and provide their services.As of December 2019, JPX, JASDEC, TFX,... Show Details

    • No:1458
    • Updated Date:2020/03/16 09:00
  • One-time Fee

    Applies to Setting Change Fee for a change of Usage Type or Bandwidth Control.JPY 15,000 (excl. tax) is charged per physical line. If you made the usage type... Show Details

    • No:1455
    • Updated Date:2015/06/22 09:00

81-90 of Total 119