JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
This site provides FAQ about JPX system specifications and applications, as well as contact information of each JPX Service Desk.

Info&News

Keyword Search

You can search by keyword or text, within 200 characters. 
Put half-width space between keyword for AND search.
Put "l" between keyword for OR search.
Put "-" will exclude results that contain keyword after "-".

Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

1-10 of Total 119

≪ 1 / 12page ≫

  • arrownet Line ID

    The Tokyo Stock Exchange-side line ID assigned for each physical line managed by the JPX Service Desk. Unlike carrier line IDs, this ID will not change even ... Show Details

    • No：1251
    • Updated Date：2015/05/29 15:14

  • arrownet Router WAN

    WAN of arrownet-side PE routers. Show Details

    • No：1254
    • Updated Date：2015/05/29 15:14

  • CMFWeb terminal

    A terminal that can be used for clearing participants to access Cash Products Clearing System and manage clearing businesses related to cash products, connec... Show Details

    • No：1256
    • Updated Date：2019/07/22 09:00

  • FLEX Light

    A system that can be connected via a Tokyo Stock Exchange SP line and handles the following data. - Stocks and CBs: Real-time data - Stocks and CBs: Ba... Show Details

    • No：1259
    • Updated Date：2015/05/29 15:14

  • FLEX Standard

    This service distributes market price information and FLEX Standard disseminates the followings.Stock/CB Real time Information (Orders, executions, Trading V... Show Details

    • No：1260
    • Updated Date：2019/09/24 09:00

  • JPX Co-Location Service

    A service to lease racks or space at Tokyo Stock Exchange sites (Primary/AP1), which provides network connections to the JPX systems and external environmen... Show Details

    • No：1264
    • Updated Date：2016/08/05 16:01

  • MPLS network

    Technology that speeds up communication more than the IP address reference method and offers additional functions by forwarding messages with identifiers, kn... Show Details

    • No：1266
    • Updated Date：2016/08/05 16:01

  • OTC terminal

    A terminal that is connected to OTC Clearing System, with the connection enabled via SSO. Show Details

    • No：1267
    • Updated Date：2019/07/22 09:00

  • PE Router

    An arrownet v2 gateway device installed at an access point. Show Details

    • No：1268
    • Updated Date：2015/05/29 15:14

  • PIM-SM

    A multicast routing protocol, which is used in a large-size composition where multicast receivers are dispersedly installed.It is used for TSE FLEX operations. Show Details

    • No：1269
    • Updated Date：2015/05/29 15:14

1-10 of Total 119

To Top of Page