- Application & System Support > Application FAQ > Application Procedure
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2020/04/27 09:00 The new FAQ has b...
- 2020/04/27 09:00 The new FAQ has b...
Keyword Search
Application Procedure
Frequently Referenced FAQ
FAQ within [ Application Procedure ]
-
What JPX business systems can we connect from Co-Location site?
The JPX business systems available from Co-Location site are as below.- arrowhead- ToSTNeT- FLEX- J-GATE (API, ITCH) Show Details
- No：5662
- Updated Date：2019/02/28 09:00
-
If we finished Simplified Reachability Test before arrownet Network Reachability Test successfull...
arrownet Network Reachability Test checks error detection and error recovery detection from arrownet TSE monitor LAN.For confirming the quality of a line, pl... Show Details
- No：5678
- Updated Date：2019/06/03 09:00
-
We would like to execute Ping to IP address for Simplified Reachability Test. Is available time o...
You can execute Ping to IP address for Simplified Reachability Test for 24 hours/365 days. For avoiding high-load, please take care not to send much data and... Show Details
- No：5691
- Updated Date：2019/02/28 09:00
-
In case of installing two Co-location external dedicated lines (CSDL), what kind of Redundant Com...
When installing External Connection Lines, multiple composition which is consisted of two basic composition is applied.User routers uses static routing and y... Show Details
- No：5697
- Updated Date：2019/02/28 09:00
-
In case of installing two lines for Inter-User Connection, what kind of Redundant Composition is ...
Multiple composition which is consisted of two basic composition is applied.Cables are offered which are not connecting to our devices. Show Details
- No：5698
- Updated Date：2019/02/28 09:00
-
What is different among connecting services of arrownet? e.g. Widearea Ethernet, Dedicated Ether ...
Each service below we provide has a different carrier, bandwidth, and usage fee.- Wide area Ethernet- Dedicated Ether Line (Center Aggregation)- Dedicated Et... Show Details
- No：7579
- Updated Date：2019/09/30 09:00
-
Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
Virtual Server Connectivity Test is required to be completed in order to be production operation the arrowhead/ToSTNeT Virtual Servers. Virtual Server Connec... Show Details
- No：7664
- Updated Date：2019/10/07 09:00
-
What type of router/L3SW should be equipped? Please tell us about each SP (JPX, JASDEC, TFX, and ...
In arrownet v2, VLAN tags must be set up to identify the connecting VPN. When using a router/L3SW with no feature of VLAN tags, a L2SW that can attach VLAN t... Show Details
- No：141
- Updated Date：2019/10/15 09:00
-
Since the cancellation request has been submitted to SD, is it possible to shutdown the router/L3...
Until the day of the cancellation, TSE is monitoring the lines for any network failures. Shutting down the router/L3SW without advance notice is considered ... Show Details
- No：152
- Updated Date：2019/10/15 09:00
-
Is it possible to consolidate Unicast and Multicast into a single internal connection line?
Yes, JPX Co-location provides the Unicast-Multicast shared Line as a choice of 1G or 10G internal connection lines.Separately, Unicast-Multicast shared Line ... Show Details
- No：591
- Updated Date：2016/12/19 09:00