Network Reachability Test | JPX Service Desk FAQ

JPX Service Desk
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JPX Service Desk
(application procedure)

Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp

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Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp

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TEL： 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp

JPX Service Desk (Clearing)

Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ Network Reachability Test ]

1-10 of Total 15

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For using ITCH in production environment, do users need to pass Business Connectivity Test?

When installing a new line, participating in arrownet Network Reachability Test is required as well as confirming normal receiving of multicast messages.Assu... Show Details
- No：6095
- Updated Date：2019/02/28 09:00
We would like to execute Ping to IP address for Simplified Reachability Test. Is available time o...

You can execute Ping to IP address for Simplified Reachability Test for 24 hours/365 days. For avoiding high-load, please take care not to send much data and... Show Details
- No：5691
- Updated Date：2019/02/28 09:00
If we finished Simplified Reachability Test before arrownet Network Reachability Test successfull...

arrownet Network Reachability Test checks error detection and error recovery detection from arrownet TSE monitor LAN.For confirming the quality of a line, pl... Show Details
- No：5678
- Updated Date：2019/06/03 09:00
In arrowface Screen Help (FAQ site), is the meaning of each status shown in applications status l...

Please refer to column "application" of status guidance in arrowface Page Help in FAQ site. [arrowface Page Help (FAQ) ] URL: https://faqsd.jpx.co.jp/faq... Show Details
- No：3356
- Updated Date：2019/02/28 09:00
Is it possible to participant in user connection test without arrownet network reachability test ...

No.arrownet network reachability test should be carried out before user connection test to secure the line quality. Show Details
- No：1503
- Updated Date：2019/02/28 09:00
When /24 segment is newly assigned to existing line for JPX connection, we understand arrownet Re...

Please confirm responses to PING commands from the new segment addresses to the following arrownet IP addresses that are dedicated to the PING test. Unlike t... Show Details
- No：796
- Updated Date：2019/06/03 09:00
What is the specific data volume sent by the PING of arrownet Reachability Test for Service Provi...

Through the arrownet Reachability Test for SP lines, 500 PINGs(packets) of 1,500bytes each will be sent at 0.1 second intervals. Show Details
- No：781
- Updated Date：2019/02/28 09:00
Is there any documents specifying purposes and required setup about arrownet Reachability Test?

Please download the documents for arrownet Reachability Test from System Documents Site. [System Documents Site]URL：https://faqsd.jpx.co.jp/faq/show/2077?sit... Show Details
- No：780
- Updated Date：2019/02/28 09:00
Is there any IP address available for sending a periodical PING message aiming for routing control?

Please do not implement the setting based on a periodical PING message, which could control the routing.For more details, please see the guideline below post... Show Details
- No：194
- Updated Date：2019/02/28 09:00
What are the PING IP addresses to check the network connectivity to TSE?

*For arrowhead and FLEXProduction Environment : 10.17.127.2 / 10.18.127.2Test Environment : 10.17.127.4*For the systems other than arrowhead & FLEXProduction... Show Details
- No：193
- Updated Date：2015/12/07 09:00

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