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(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ Network Reachability Test ]
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In arrowface Screen Help (FAQ site), is the meaning of each status shown in applications status l...
Please refer to column "application" of status guidance in arrowface Page Help in FAQ site. [arrowface Page Help (FAQ) ] URL: https://faqsd.jpx.co.jp/faq... Show Details
- No：3356
- Updated Date：2019/02/28 09:00
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Is there any documents specifying purposes and required setup about arrownet Reachability Test?
Please download the documents for arrownet Reachability Test from System Documents Site. [System Documents Site]URL：https://faqsd.jpx.co.jp/faq/show/2077?sit... Show Details
- No：780
- Updated Date：2019/02/28 09:00
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Is it possible to participant in user connection test without arrownet network reachability test ...
No.arrownet network reachability test should be carried out before user connection test to secure the line quality. Show Details
- No：1503
- Updated Date：2019/02/28 09:00
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Please tell us what steps are taken at the arrownet Network Reachability Test for each SP (JPX, J...
Testing items vary with the SP being connected.[JPX]- PING test from arrownet monitoring system to user's router WAN address.- Confirmation of BGP Peer estab... Show Details
- No：143
- Updated Date：2019/10/15 09:00
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When /24 segment is newly assigned to existing line for JPX connection, we understand arrownet Re...
Please confirm responses to PING commands from the new segment addresses to the following arrownet IP addresses that are dedicated to the PING test. Unlike t... Show Details
- No：796
- Updated Date：2019/06/03 09:00
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How many days will it be allowed prior to the preferred test date to apply for arrownet Network R...
Please submit an application by 2 weeks before the day of test.*Please refer to "arrowface Operation Manual" on the arrowface top for the detailed operation ... Show Details
- No：153
- Updated Date：2019/02/28 09:00
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What is the PING IP address to check the network connectivity to TFX?
As TFX does not have facility to respond to the PING, please check the connectivity with Telnet (or any other ways) . Show Details
- No：187
- Updated Date：2019/02/28 09:00
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What are the PING IP addresses to check the network connectivity to TSE?
*For arrowhead and FLEXProduction Environment : 10.17.127.2 / 10.18.127.2Test Environment : 10.17.127.4*For the systems other than arrowhead & FLEXProduction... Show Details
- No：193
- Updated Date：2015/12/07 09:00
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Is there any IP address available for sending a periodical PING message aiming for routing control?
Please do not implement the setting based on a periodical PING message, which could control the routing.For more details, please see the guideline below post... Show Details
- No：194
- Updated Date：2019/02/28 09:00
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Which communication test is required for the line to start using?
After line installed, please carry out arrownet Network Reachability Test to confirm that user premises and each Service Provider (SP) is connected. Once it... Show Details
- No：133
- Updated Date：2017/11/07 09:00