We want to change our contacts number and mail address because there was our personnel change.

It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details

What is the available bandwidth of L1 Multicast Line in JPX Co-Location?

Only 10G line is available. Show Details

How to apply for the arrownet cloud user connection

After signing in to the arrowface, please press the button of "Application Form List" of "Application" and submit "Quote Request for New arrownet Line (Physi... Show Details

On the application for arrownet cloud user connection, I cannot fill in the address of line termi...

Due to arrowface specification, "-" is automatically filled in when applying for arrownet cloud user connection.Please leave the address as it is and submit ... Show Details

Is it possible to share an arrownet Line with multiple users?

It's possible a system vendor makes a contract for an arrownet Line and provides it to several trading participants. That's called system sharing, and it's f... Show Details

Is it possible to receive FLEX and ITCH in one single L1 Multicast Line in JPX Co-Location?

When using L1 Multicast Line, users need to install FLEX line and ITCH line separately.If a user orders L1 Multicast Line for FLEX and L1 Multicast Line for ... Show Details

What are the conditions to apply for the Pair Price (Pair Discount) on L1 Multicast Line in JPX C...

To apply for the Pair Price on L1 Multicast Line, the applications for L1 Multicast Line for FLEX and L1 Multicast Line for ITCH must be submitted as a pair ... Show Details

We think there is no minimum contract period or arrownet cloud connection. Is there any penalty f...

As you recognize, there is no minimum contract period or arrownet cloud user connection.Therefore, if you are not using the line any more, it is okay to canc... Show Details

What kind of device is required to use L1 Multicast Line?

To take full advantage of L1 Multicast Line, it's recommended for users to use L1 switch on users side as well. (However, to use L2 or L3 switch is also... Show Details

Is Jumbo-Frame applicable to Internal Connection?

It is impossible to use Jumbo-Frame via Internal Connection.Jumbo-Frame can be used via External Connection. Show Details