- Application & System Support > Application FAQ > JPX Business System > arrowhead
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Sign In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrowhead ]
-
What is the bandwidth required for the JPX business systems?
Requirement bandwidth for JPX Business Systems, please refer to "arrownet v2 Guideline for Procedures Operations(JPX) - Appendix 2" published on System Docum... Show Details
- No：139
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] [arrowhead/ToSTNeT/FLEX] To participate in Weekend Test, do I need to submit an ap...
There is no need to submit an application to participate in Weekend Test.Please refer to "User Connection Test Guide for arrowhead" for the latest schedule."... Show Details
- No：17290
- Updated Date：2025/01/27 09:00
-
Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usag...
[arrowhead/ToSTNeT (Production)]You can check the Trading Participation Fees (PDF) on JPX website.It also includes a price list of per Virtual Server fee for... Show Details
- No：172
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] What issues are available in the Test Environment of arrowhead/ToSTNeT?
All issues of TSE/FSE are available in Test Environment A, except for issues exclusively used by TSE.You can check Issues exclusively used by TSE in User Con... Show Details
- No：16376
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] What is the difference between arrowhead/ToSTNeT/FLEX Test Environments A and B?
Test Environment A is for providing the Environment almost the same as Production Environment.So, basically components of Environment A are based on Producti... Show Details
- No：13803
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] Could you tell us about Connectivity Test of arrowhead and ToSTNeT Virtual Server?
The procedure for Business Connectivity Test of arrowhead and ToSTNeT Virtual Server is posted on System Documents Site.-[arrowhead]The checking procedures f... Show Details
- No：14196
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] Where can I check Trading Halts information for arrowhead and ToSTNeT?
You can check the issues that have been suspended from trading by TSE on the JPX website (refer to the URL below).URL: https://www.jpx.co.jp/english/markets/... Show Details
- No：17150
- Updated Date：2025/01/27 09:00
-
In the case of application for Shared Use, how should I apply for each Trading Participant?
You are required to apply from arrowface. However, in the case of Shared Use, application forms (ASP) differ depending upon common vendors or Trading Partici... Show Details
- No：1618
- Updated Date：2025/01/27 09:00
-
Is it possible to use a single user LAN address (/24) exclusively for one business system (e.g., ...
Effective December 1, 2023, the allocation method for address ranges for each business system has been discontinued.Thus, it is possible to use a single user... Show Details
- No：1504
- Updated Date：2025/01/27 09:00
-
[arrowhead4.0] What is the Checklist for arrowhead/ToSTNeT Virtual Server Production Activations/...
The Checklist is requested to be filled in and submitted based on "4. Notes on Connection Specifications" of "System Interface Requirements for arrowhead" an... Show Details
- No：7665
- Updated Date：2025/01/27 09:00
1-10 of Total 85