- Application & System Support > Application FAQ > JPX Business System > JPX Clearing
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Info&News
- 2025/12/12 09:00 Server Maintenance
- 2025/12/04 16:00 Notice Regarding Change of Login Method for the System Documents Site
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Frequently Referenced FAQ
FAQ within [ JPX Clearing ]
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What is FTP in Clearing System?
It refers to a channel which retrieves all information by FTP.Files related to Listed Derivatives, Listed Cash Products, IRS, and CDS are created at a fixed ... Show Details
- No：3982
- Updated Date：2019/07/22 09:00
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About a document of the usage fee for Clearing System.
The usage fee for test environments of exchange-traded Clearing Systems is as follows. [For Clearing Participant] : Usage Fee - JPY 30,000 (monthly) + tax... Show Details
- No：6096
- Updated Date：2019/07/22 09:00
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What kind of procedures (applications) do I need follow to use JSCC FTP Site?
To use the JSCC FTP site, please fill out and send the application form to JPX Service Desk (clearing) at <servicedesk_clearing@jpx.co.jp> by email.The... Show Details
- No：3983
- Updated Date：2023/03/27 09:00
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Where can I find holiday test dates/schedule of Clearing System?
If there is no replace of the Clearing System, there is no holiday test date.The schedule of the holiday test accompanying the system replace etc. will be di... Show Details
- No：8343
- Updated Date：2020/03/02 09:00
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How do I confirm the login password for Target JSCC site?
If the group administrators of your company are present, please ask them to reset the password.If you do not know the group administrators, please send an em... Show Details
- No：11249
- Updated Date：2023/05/22 09:00
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Is there any cost to add a clearing system terminal?
There is no charge for adding terminals to use the clearing system. Show Details
- No：11355
- Updated Date：2021/05/31 09:00
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Is Windows 10 Enterprise version available on the Clearing system?
We cannot guarantee the operation on Windows 10 Enterprise version in the Clearing system. Please prepare Windows 10 professional 64bit as described in the m... Show Details
- No：11835
- Updated Date：2021/08/02 09:00
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What is the contact information for the clearing system such as JSCC and JPX Service Desk?
Please contact these desks as below -1. Application/Failure[Application] JPX Service Desk (application procedure)TEL: 050-3819-1070Email: servicedesk@jpx.co.... Show Details
- No：3977
- Updated Date：2024/02/19 09:00
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Where can we find Connection Specifications/manual of Clearing System? (JSCC)
All are available at Target - JSCC site.After logging into Target - JSCC site and entering "書類をダウンロードする", please advance as below according to each document.... Show Details
- No：6097
- Updated Date：2023/03/27 09:00
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What is the bandwidth required for the JPX business systems?
Requirement bandwidth for JPX Business Systems, please refer to "arrownet v2 Guideline for Procedures Operations(JPX) - Appendix 2" published on System Docum... Show Details
- No：139
- Updated Date：2025/01/27 09:00
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