JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 11249
  • Updated Date : 2023/05/22 09:00
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How do I confirm the login password for Target JSCC site?

How do I confirm the login password for Target JSCC site?
Category : 

Answer

If the group administrators of your company are present, please ask them to reset the password.
If you do not know the group administrators, please send an email to <auth-base@jpx.co.jp> with below information. We will get back to you by telephone.

<Title>
Group administrator inquiry
<Text>
Name
Company name
Department
Telephone number
User ID

*Reference Login HELP (Japanese only)
URL: https://portal.arrowfront.jp/sso/help/help.html

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