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- Application & System Support > Application FAQ > JPX Business System > arrowhead > [arrowhead4.0] We would like to confirm Trading hour for arrowhead/ToSTNeT/FLEX.
Application & System Support
Contacts for JPX Service Desk
Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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[arrowhead4.0] We would like to confirm Trading hour for arrowhead/ToSTNeT/FLEX.
We would like to confirm Trading hour for arrowhead/ToSTNeT/FLEX.
Answer
Regarding Trading hour in Production or Test Environment, please refer to "User Connection Test Guide for arrowhead".
"User Connection Test Guide for arrowhead" is published on following URL.
[Target (JPX site)]
1. Go to Target (JPX site).
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.
* Target (JPX site) is available only in Japanese.
2. Click "Search document" tab at the top bar.
3. Select "Search document"
4. Please set searching conditions as below and click "Search"
Date/time announced: Specify range for 1 to 3 month with putting a tick "1 month ago".
Keyword: Please write "Connectivity Test User Guide" or "User Connection Test Guide for arrowhead" after putting a tick "Title search".
[System Documents Site] arrowhead/ToSTNeT/FLEX > Test Related
- [arrowhead4.0] User Connection Test Guide for arrowhead4.0
*Log in with your Target JPX Site ID or arrowface ID.
URL: https://faqsd.jpx.co.jp/faq/show/17252?site_domain=en_system_documents
*Log in with a dedicated ID (existing ID).
URL: https://faqsd.jpx.co.jp/end_user_login?site_domain=en_system_documents&id=17252&redirect_controller=faq&redirect_action=show
"User Connection Test Guide for arrowhead" is published on following URL.
[Target (JPX site)]
1. Go to Target (JPX site).
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.
* Target (JPX site) is available only in Japanese.
2. Click "Search document" tab at the top bar.
3. Select "Search document"
4. Please set searching conditions as below and click "Search"
Date/time announced: Specify range for 1 to 3 month with putting a tick "1 month ago".
Keyword: Please write "Connectivity Test User Guide" or "User Connection Test Guide for arrowhead" after putting a tick "Title search".
[System Documents Site] arrowhead/ToSTNeT/FLEX > Test Related
- [arrowhead4.0] User Connection Test Guide for arrowhead4.0
*Log in with your Target JPX Site ID or arrowface ID.
URL: https://faqsd.jpx.co.jp/faq/show/17252?site_domain=en_system_documents
*Log in with a dedicated ID (existing ID).
URL: https://faqsd.jpx.co.jp/end_user_login?site_domain=en_system_documents&id=17252&redirect_controller=faq&redirect_action=show