JPX Service Desk
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
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Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 1272
  • Updated Date : 2017/07/03 09:00
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Network Reachability Test with SP

Network Reachability Test with SP
Category : 

Answer

A test to check that there is no issue in the settings to connect to SPs (service providers). Routing table checks and quality checks using PING are conducted.
The user is required to confirm preparations for user device settings, cable connection, LAN environment configuration in advance of the test.
The tests are conducted from 17:00 to 21:00 on Mondays and Thursdays. Please note that designation of the test time such as the starting time is not possible.

Regarding details, please refer to "Guideline for arrownet Network Connectivity Test" listed in System Documents Site.

[System Documents Site]
URL:https://faqsd.jpx.co.jp/faq/show/2077?site_domain=en_system_documents

- [arrownet]Guideline for arrownet Network Connectivity Test

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