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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 1273
  • Updated Date : 2015/05/29 15:14
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TCP Backup Address

TCP Backup Address
Category : 

Answer

TCP addresses for retransmission request of FLEX (Market Information System).
In the case of current FLEX, the TCP Backup Addresses are assigned from within the business system segment (/28) of the user LAN address (/24).
For the next version of FLEX, it can be selected freely from a fixed range of addresses.

In the case of lost FLEX messages, users can use these addresses to request retransmission of lost message data.