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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 1277
  • Updated Date : 2020/03/16 09:00
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Network Reachability Test with arrownet

Network Reachability Test with arrownet
Category : 

Answer

A test to check, when constructing a new line, that there is no issue in the line itself or the line settings. This test involves checks on whether communications issues can be detected and communications can be switched to the redundant route.

Reservation is required for the test. During 5:00pm to 9:00pm, from Monday to Thursday, communication tests are conducted per redundant set every hour.

Regarding details, please refer to "Guideline for arrownet Network Connectivity Test" listed in System Documents Site.

[System Documents Site]
URL: https://faqsd.jpx.co.jp/faq/show/2077?site_domain=en_system_documents

- [arrownet]Guideline for arrownet Network Connectivity Test

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