JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 1618
  • Updated Date : 2025/01/27 09:00
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In the case of application for Shared Use, how should I apply for each Trading Participant?

In the case of application for Shared Use, how should I apply for each Trading Participant?
Category : 

Answer

You are required to apply from arrowface. However, in the case of Shared Use, application forms (ASP) differ depending upon common vendors or Trading Participants.

For further information, please refer to the "arrowface Operation Manual; 1-2-4. Applications for shared users" on the top page of arrowface.

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