JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 1618
  • Updated Date : 2023/08/28 09:00
  • Print

As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?

As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?
Category : 

Answer

You are required to apply from arrowface. However, application forms (ASP) differ depending upon common vendors or Trading Participants.

For further information, please refer to the "arrowface Operation Manual; 1-2-4. Applications for shared users" on the top page of arrowface.

To Top of Page