JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 172
  • Updated Date : 2024/11/05 09:00
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Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usage fees for arrowhead/ToSTNeT Virtual Servers (per server) and Test Environment?

Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usage fees for arrowhead/ToSTNeT Virtual Servers (per server) and Test Environment?
Category : 

Answer

[arrowhead/ToSTNeT (Production)]
You can check the Trading Participation Fees (PDF) on JPX website.
It also includes a price list of per Virtual Server fee for arrowhead/ToSTNeT.
URL: https://www.jpx.co.jp/english/rules-participants/participants/fees/
- Trading Participation Fees
- Tokyo Stock Exchange

[FLEX (Production)]
You can check the "Policies Regarding Usage of Market Information" on JPX website.
URL: https://www.jpx.co.jp/english/markets/paid-info-derivatives/realtime/01.html
- Policies Regarding Usage of Market Information
- 9. Fee Structure

[TEST Services]
You can check the usage fee in the following document posted on System Documents Site.
-System Documents Site
URL: https://faqsd.jpx.co.jp/faq/show/17387?site_domain=en_system_documents
- Guidance on Applying to Use arrowhead-ToSTNeT-FLEX Service in Test ENV_ah4.0
- 2. Fees
- 2.1 Usage Fee for Test Service