Please contact these desks as below -
1. Application/Failure
[Application]
JPX Service Desk(application procedure)
TEL: 0570-064-054(Navi-dial) *Charged Call
Email:
servicedesk@jpx.co.jp(* IP-phone: +81-50-3819-1070)
[Failure]
JPX Service Desk(arrownet support)
TEL: 050-3819-1030
Email:
arrownet_support@jpx.co.jp2. Inquiries regarding Clearing Systems
JPX Service Desk (Clearing)
TEL: 050-3819-1070
Email:
servicedesk@jpx.co.jp3. Inquiries regarding Clearing Businesses
[Listed Products Clearing]
Japan Securities Clearing Corporation Listed Products Clearing group
TEL: 050-3361-1795
Email:
system@jpx.co.jp[OTC Derivatives Clearing]
Japan Securities Clearing Corporation Clearing of OTC and Derivative group
TEL: 050-3361-1794
Email:
otc@jpxc.co.jp[OTC JGB Clearing]
Japan Securities Clearing Corporation OTC JGB Transaction group
TEL: 050-3361-0864
Email:
jgb-sett@jpx.co.jp