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JPX Market Innovation & Research / Japan Exchange Group

FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 4361
  • Updated Date : 2025/12/22 09:00
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How can we find J-GATE Connectivity Manual/specification?

How can we find J-GATE Connectivity Manual/specification?
Category : 

Answer

J-GATE Connectivity Manual can be found at System Documents Site.

[System Documents Site] J-GATE3.0 > Connection Specifications/Guidelines Related
- J-GATE3.0 Connectivity Manual

*Log in with your Target JPX Site ID or arrowface ID.
URL: https://faqsd.jpx.co.jp/category/show/531?site_domain=en_system_documents

*Log in with a dedicated ID (existing ID).
URL: https://faqsd.jpx.co.jp/end_user_login?site_domain=en_system_documents&id=531&redirect_controller=category&redirect_action=show