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Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
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Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 5703
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] We would like to add arrowhead virtual server. From submitting an application to becoming available for production, how long does it take at the earliest to use it?

[arrowhead4.0] We would like to add arrowhead virtual server. From submitting an application to becoming available for production, how long does it take at the earliest to use it?
Category : 

Answer

Regarding arrowhead Virtual Server application, the application and the approval of the TSE are required at least four business days prior to the day when connectivity and testing can be conducted on arrowhead.
Additionally, for the production operation of the Virtual Server in the production environment, submitting the production operation application and the checklist are required after completing business connectivity and Weekend Tests. Therefore, the shortest lead time for the production operation application, counting from the desired production operation date, is four business days.

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