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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7600
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] When should I submit "ToSTNeT Virtual Servers Checklist for Production Operations"?

[arrowhead4.0] When should I submit "ToSTNeT Virtual Servers Checklist for Production Operations"?
Category : 

Answer

The submission of the "ToSTNeT Virtual Servers Checklist for Production Operations" is a prerequisite for approving the application for ToSTNeT Virtual Servers Production Operation of the target virtual servers. After a business connectivity test is completed, please fill in the items on the Checklist and submit it at the same time as the application for ToSTNeT Virtual Servers Production Operation.