JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 8204
  • Updated Date : 2020/02/03 09:00
  • Print

Please tell me about the performance of ToSTNeT System (order response time).

Please tell me about the performance of ToSTNeT System (order response time).
Category : 

Answer

The performance of ToSTNeT System (order response time) is published on Target Site. Please refer to "FAQ about arrowhead and FLEX" of "FAQ about arrowhead upgrade".
Please see the following processes for arrowhead FAQ.

[How to search]
1. Go to Target JPX Site.
URL: https://www.arrowgate.jp/fw/dfw/tsebpp/webxportal/tsehome
* The URL starts with "http:" if accessing Target via arrownet.
* Target JPX Site is available only in Japanese.

2. Click "書類を検索する" tab at the top bar.

3. Select "通知書類".

4. Please set searching conditions as below and click "検索する".
公開日指定: Any date you can write
キーワード: Please write "FAQ" after putting a tick "件名検索"

- FAQ about arrowhead upgrade
- FAQ about arrowhead and FLEX

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.